Privacy Policy

Last Updated: December 16, 2024

At Zalthar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including BigBrained and SeaSnoke.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Billing information and payment details
• Account credentials
• Profile information you choose to provide

1.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (browser type, operating system, device identifiers)
• IP address and location data
• Usage patterns and interaction data
• Log files and analytics data

1.3 User-Generated Content

We collect and process content you create within our services:

• BigBrained: Flashcards, study materials, and learning progress
• SeaSnoke: API requests, routing preferences, and usage logs

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to enhance user experience
• Develop new products, services, and features
• Prevent fraudulent transactions and monitor for security threats
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our services (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, subpoena, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Zalthar, our users, or others
• With Your Consent: When you have given us explicit permission

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data storage practices
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@zalthar.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze usage and performance
• Deliver relevant content

You can control cookies through your browser settings, though disabling cookies may affect functionality.

8. Third-Party Services

Our services may integrate with or link to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@zalthar.com
Website: Contact Us